Majordomo staff

AI order manager for wholesale and marketplace sellers

Orders show up everywhere: in your inbox, on WhatsApp, on Telegram, sometimes as a photo of a handwritten list. The order manager collects them, checks prices and stock and drafts the invoice in your accounting software. The customer gets it when you click “Approve”.

Tell us what you need

A typical day

  1. Goes through overnight orders

    Finds orders in email and chats and moves the line items into draft invoices. If a customer writes “same as last time”, it pulls up their last order.

  2. Checks prices and stock

    Matches item numbers against your price list and inventory. If something is short, the draft shows how many are in stock and when the rest arrives.

  3. Gets invoices ready for you

    Each invoice carries that customer’s terms: their discount, payment terms, shipping. You see the total and click “Approve” or “Edit”.

  4. Answers “where’s my order?”

    Looks up the shipping status and replies to the customer itself.

  5. Wraps up the day

    How many orders came in, how many invoices went out and what’s waiting on the customer.

Handles on its own

  • Moves line items from an email into a draft invoice
  • Checks prices against the price list and quantities against stock
  • Answers “where’s my order?” from the shipping status
  • Asks the customer again if they left out an address or quantity

Sends to you for approval

  • Sending the invoice to the customer
  • A bigger discount than usual or new payment terms
  • A first order from a new customer
  • Orders where stock is short and a substitute has to be offered

Software it works with

  • Email: Gmail, Outlook
  • WhatsApp and Telegram
  • QuickBooks or Xero
  • Price lists in Excel and Google Sheets
  • Orders from Amazon and your other marketplace accounts

Tell us which work you’d like to hand off

We’ll get on a call for an hour, look at your software and tell you honestly which parts it can take on.

Tell us what you need

Other roles on the staff

  • Buyer

    Watches your stock. When something drops below the minimum, it puts together a supplier order and waits for your yes.

  • Accounts receivable

    Knows who owes you what. Sends polite reminders on time, so you don’t have to chase anyone.

  • Analyst

    At 8 am, one message: sales, cash, what’s running low. You can ask a follow-up right away, like who bought the most.

  • Marketplace manager

    Keeps prices and stock on Amazon, eBay and your other marketplaces in line with yours. Replies to reviews within the hour, not next week.

  • Inbox and customer replies

    Sorts your incoming email. Hands orders to a colleague, answers simple questions itself and drafts the tricky ones for you to check.

  • Pricing manager

    Reads new supplier price lists and spots where your margin got squeezed. Suggests new prices.

See the full staff on the home page